You can't scale chaos.
Here's how we fix it.
Every engagement starts with understanding your business. Then we build the systems, or lead the operations, so you can focus on growth.
Every client starts the same way
We diagnose first, then decide together what comes next.
Not every business needs all three. Some stop at Diagnose with a clear roadmap. Others need us embedded for months.
Not sure where to start?
Let's talk.
Your first discovery call is completely free. No pressure, no sales pitch. We'll walk through where you are, what's keeping you stuck, and what's possible.
After the call, I'll send you a simple roadmap to help you start with a clear path — whether you decide to work with us or not.
Book a Free Discovery Call →
Each tier builds on the last. Start where it makes sense for your business.
Diagnose
Founders who know something's broken but aren't sure what. You're spending too much time in the weeds and need clarity before making big investments.
- Pre-work intake & data review
- 2x 60-minute diagnostic sessions
- Operational assessment report
- Gap analysis with root causes identified
- Prioritized 90-day action plan
- Presentation call to review findings
- Know exactly what's slowing you down
- Uncover quick wins and deeper root causes
- Clear roadmap you can act on immediately
- Confidence to invest in the right fix
Build
- Full operational diagnosis (Diagnose included)
- SOP design for 2–4 core workflows
- Custom tools: dashboards, trackers, planners
- Delegation map & team readiness plan
- Weekly working sessions with Ysi
- Training & handoff with documentation
- 30-day post-launch support
- Regain 5–15 hours per week
- Systems your team can run without you
- Processes documented, not just in your head
- Move from firefighting to focused execution
- Foundation ready for scale
Fractional COO
- Full Diagnose + Build in first 60–90 days
- Ongoing operational leadership (8–12 hrs/week)
- Vendor & supply chain coordination
- Production planning & forecasting
- KPI dashboards & monthly reporting
- Team delegation, hiring support & training
- Weekly strategic calls with founder(s)
- 15+ hours/week freed from founder load
- Vendor relationships managed proactively
- Reduced stockouts, rework & escalations
- Operational rhythm your team can sustain
- Bridge to scale without burnout
We build the tools
your operations need.
From case management platforms to inventory systems to custom dashboards — we design and develop operational software tailored to how your organization actually works. No forcing your team into someone else’s workflow. No monthly SaaS fees. You own everything we build.
Case Management
Referral intake, eligibility checks, program tracking, role-based access — one platform for your full client lifecycle.
Dashboards & Reporting
Real-time visibility into the metrics that matter — KPIs, status, and compliance in one view.
Inventory & Forecasting
Track stock, lots, and reorder points. Demand planning calibrated to your patterns.
Hosted or Handed Off
We can manage and host the platform for you, or hand it off for your team to run — your call.
Also available
Standalone engagements for specific needs.
Workshops & Speaking
Operations workshops for teams, networks, and accelerators. From chaos to clarity in 60 minutes. Virtual or in-person.
Advisory Hour
One-off strategic calls for founders who need a sounding board on operations, supply chain, or scaling decisions.
Things founders come to us with
Not sure which service fits? Let's figure it out.
Book a free discovery call and we'll help you choose the right path.
Book a Discovery Call →